Behaviour Behaviour Behaviour

Driven by Behaviour. Focused on Results.

At The DX Studio, we specialise in behaviour-led digital experience audits and design strategy. We partner with organisations to understand how people truly interact with their platforms — and why.

Through behavioural research, UX auditing, and project management, we bring clarity, focus, and results to your digital transformation efforts.

Designing Better Digital Experiences Through Behavioural Insight

We don’t just optimise for clicks — we design for people. The DX Studio helps organisations enhance their digital platforms by uncovering behavioural friction, auditing real user journeys, and managing experience improvements that actually work.

Our Core Services

Behavioural UX Audits

We evaluate your existing digital platforms to identify usability issues, friction points, and behavioural barriers to action. Our audits are grounded in psychology, not just surface-level heuristics. Includes: Behavioural journey mapping UX/UI friction analysis Quant + qual insight synthesis (e.g. analytics, Hotjar) Audit reports with actionable design guidance

Behavioural Design Consulting

Whether you’re mid-project or starting fresh, we apply behavioural design principles to elevate your digital products. We’ll show you where your interface unintentionally works against your users — and how to fix it. Includes: Behavioural nudges and choice architecture Design feedback loops with embedded psychology Wireframes annotated with behavioural rationale

Behavioural Project Management

Need someone to lead your digital project with a behavioural focus? We manage cross-functional teams and vendors to ensure experience decisions are rooted in research — not assumptions. Includes: Project scoping and stakeholder alignment Behaviour-first briefs and documentation Sprint planning and experience QA.

Methodology

AUDIT & ANALYSIS

We start by conducting a behavioural audit of your current experience — assessing usability, flow, performance, and friction from a user psychology perspective.

STRATEGY & ACTION PLAN

Using behavioural insights, we build a tailored action plan that aligns user intent with your business goals.

DESIGN & IMPLEMENTATION

We guide your team or collaborate with your designers to bring changes to life — from micro-interactions to major UX decisions.

TESTING & OPTIMISATION

We validate what works through behavioural A/B testing, user feedback, and continuous iteration.

Contact Us

Let’s Talk Behaviour

If you’re ready to rethink how your digital platform works for real users — or just want to explore how behavioural insight could improve performance — we’d love to chat. Drop us a message and let’s start optimising what matters.

the DX Studio